No login required and It only takes a couple of minutes to complete and see the results.

How to take the survey:

• An individual can take it to assess their own skill development needs.
• A supervisor or manager can answer the questions about an individual or an entire team.
• Someone conducting a needs assessment can interview a stratified random sample of individuals about their performance, or interview a supervisor or manager about an individual or team.
• New option: Up to 100 team members can take the survey and view a cumulative report. Email info@SalesHelp.com for this option.

Survey Answer Choices:

1. Train: Has limited knowledge in this area.
2. Review: Proficient in some, but not all of the skills in this area.
3. Reward: Has these skills and uses them consistently.

Survey Report:

• The results slide print option provides a summary page for your answers to all 10 questions.
• The results slide has a button that will take you to a page to view the online course descriptions for those areas where “train” was selected.
• The results slide has a button that will take you to the ebook page for those topics where “Review” was selected.

Note the survey is hosted on our parent site: www.SalesHelp.com

Select this link to take the Customer Service Skills Survey

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For additional information: email info@saleshelp.com
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