The knowledge, skills, and strategies developed in these courses came from professional association surveys, needs analysis, competency modeling, and rigorous field testing.
These courses are uniquely designed to serve multiple customer service positions including call center staff, inside and outside sales, engineering, hospitality, transportation customer service staff, technical support staff, and all others where both internal and external customer service is a cost-effective and valued priority.
Test before you invest: Take the FREE quick survey to help pinpoint the priority areas for skills development. Select the "Skills Survey" button above or this link.
|Create a Legacy of Legendary Customer Service|
Customer Service Skills Books and Courses (individual purchase or cost saving bundles)
The Creating Customer Loyalty course contains the "Create Attitudes" skill set.
To help select the courses that are right for you and your team, invest just a couple of minutes taking the Customer Service Skills Survey. It's free and no login or opt-in is required. Select the "Skills Survey" button above or this link for more information and to access the survey.
Our customer service skills courses provide:
|"Learn Customer Service Online" is a SalesHelp brand|
|Course Descriptions] [Skills Survey] [Client Quotes]