The online customer service training courses include both the basic and advanced skills necessary to create a culture and legacy of legendary customer service.
The knowledge, skills, and strategies developed in these courses came from professional association surveys, needs analysis, competency modeling, and rigorous field testing.
These courses are uniquely designed to serve multiple customer service positions including call center staff, inside and outside sales, engineering, hospitality, transportation customer service staff, technical support staff, and all others where both internal and external customer service is a cost-effective and valued priority.
Customer Service Skills Courses (individual purchase or cost saving bundles)
Cost Saving Bundles:
To help select the courses that are right for you and your team, invest just a couple of minutes taking the Customer Service Skills Survey. It's free and no login or opt-in is required. Select the button or links above for more information and to access the survey.
Our customer service skills courses provide:
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|[Customer Service Course Descriptions] [Buy Customer Service Training Online]